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|Roy Sperr Jason Walters and Shawn Hunter
Equity Source Mortgage, Inc.
Phone: Roy (763) 657-2012
Phone: Shawn (763) 657-2017
The Anatomy of an Apology
The following tips can help you mend hurt feelings and repair relations.
The most successful apologies consist of six elements, according to researchers at Ohio State University. They found that the more of these elements an apology contained, the more credible the apology was perceived to be:
Even though it may feel uncomfortable, a well-thought-out apology containing the elements above can help mend and strengthen personal and professional relationships.
Sources: Real Simple, Psychology Today
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